We take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data regarding the Aide Services. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and disclose your information as described in this Privacy Policy.
Remember that your use of our Services is at all times subject to our Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.
As we continually work to improve our Services, we may need to change this Privacy Policy from time to time. We will alert you of material changes by placing a notice on our website, by sending you an email and/or by some other means. Please note that if you've opted not to receive legal notice emails from us (or you haven't provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.
This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. "Personal Data" means any information that identifies or relates to a particular individual and also includes information referred to as "personally identifiable information" or "personal information" or "sensitive personal information" under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don't own or control or people we don't manage.
Aide is a bring-your-own-key (BYOK) AI assistant. This means:
Aide does not operate intermediary servers that process your conversations. Your data flows directly between your device and the third-party services you configure.
This chart details the categories of Personal Data that we may collect or may have collected about you:
| Category of Personal Data (and Examples) | Categories of Third Parties With Whom We Disclose this Personal Data |
|---|---|
| Device/IP Data such as device ID, device model, operating system version, app version, and IP address (collected via Firebase). |
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| Commercial Data such as Pro upgrade purchase status. |
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| App Analytics such as anonymous usage funnels (e.g., onboarding completion, first message sent), crash reports (stack traces, device info). No message content or API keys are included. |
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| User-Provided Content such as messages, photos, files, and voice input that you choose to send through the app. This data is sent directly to your configured AI provider — not to Aide. |
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| Contact Information such as email address, if you voluntarily contact us for support. |
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The following data is stored only on your device and is never transmitted to Aide or Testcode, Inc.:
Aide requests microphone access for optional voice input (a Pro feature). Audio is processed on-device using speech recognition. The resulting text is handled the same as typed messages. Aide does not record, store, or transmit raw audio.
Aide can access your camera or photo gallery for photo attachments (a Pro feature). Images are processed locally on your device (resized and encoded) and sent directly to your configured AI provider as part of your conversation. Aide does not upload images to its own servers.
Aide may request coarse or fine location access to provide location-aware context to your AI assistant (e.g., asking about nearby places or weather). Location data is sent to your configured AI provider only when you make a location-relevant request. Location data is not stored by Aide, not sent to analytics, and not shared with any other party.
Aide may request read access to your contacts to resolve names to phone numbers when performing device actions such as sending SMS or placing calls. Contact data stays on your device and is used only for local intent resolution. It is not transmitted to Aide, analytics services, or any third party.
With Pro, Aide can perform device actions on your behalf, including sending SMS, creating calendar events, setting alarms, making phone calls, starting navigation, and more. Every action with side effects requires your explicit confirmation via a dialog before it executes. Aide does not store records of these actions.
With Pro, Aide can perform web searches using a backend you configure: DuckDuckGo (default, no API key required), Brave Search, or Tavily. Only the search query is sent to the search provider. Search results are cached in memory during your session and are not persisted.
With Pro, Aide can capture the contents of your current screen to provide context to your AI assistant. Screen content is sent directly to your configured AI provider as part of the conversation. It is never sent to Aide, analytics, or any other party.
When you send a message, it is transmitted directly to the AI provider you configured with your own API key. Aide has no control over how those providers handle your data. Please review their privacy policies:
If you use a self-hosted or third-party OpenAI-compatible endpoint (e.g., Ollama, LM Studio), its privacy practices are governed by that service or your own infrastructure.
Aide uses Firebase Analytics and Firebase Crashlytics to collect anonymous usage data and crash reports. This data includes:
This data does not include your message content, API keys, conversation history, or any personally identifiable information.
Pro users can opt out of analytics and crash reporting entirely in the app's Privacy settings.
We disclose your Personal Data to the categories of service providers and other parties listed in this section.
We may disclose Personal Data with the government, including law enforcement, or other parties to meet certain legal requirements and enforce legal terms, including: fulfilling our legal obligations under applicable law, regulation, court order or other legal process; protecting the rights, property or safety of you, us, or another party; enforcing any agreements with you; and resolving disputes.
All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part).
We may create aggregated, de-identified or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and disclose it with third parties for our lawful business purposes, provided that we will not disclose such data in a manner that could identify you.
The Aide website (aideassistant.com) may use cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, "Cookies") to enable our servers to recognize your web browser, tell us how and when you visit and use our website, analyze trends, learn about our user base and operate and improve our Services.
We use the following types of Cookies:
You can decide whether or not to accept Cookies through your internet browser's settings. Most browsers have an option for turning off the Cookie feature. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website.
To find out more information about Cookies generally, please visit www.allaboutcookies.org or ico.org.uk/for-the-public/online/cookies if you are located in the European Union.
We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. In addition, Aide encrypts API keys on-device using AES-256-GCM via the Android Keystore. You should also help protect your data by keeping your device secure and limiting access to your device. Although we work to protect the security of your data, please be aware that no method of transmitting data over the internet or storing data is completely secure.
We retain Personal Data about you for as long as necessary to provide you with our Services or to perform our business or commercial purposes for collecting your Personal Data. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal Data. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.
Note that conversations and messages stored locally on your device are under your control. You may delete them at any time within the app.
We do not knowingly collect or solicit Personal Data from children under 16 years of age. If you are a child under the age of 16, please do not attempt to use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 16 years of age, we will delete that information as quickly as possible. If you believe that a child under 16 years of age may have provided Personal Data to us, please contact us at support@aideassistant.com.
Under California Civil Code Sections 1798.83–1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties' direct marketing purposes; in order to submit such a request, please contact us at support@aideassistant.com.
Your browser may offer you a "Do Not Track" option, which allows you to signal to operators of websites and web applications that you do not wish such operators to track certain of your online activities. Our Services do not support Do Not Track requests at this time. To find out more about "Do Not Track," you can visit www.allaboutdnt.com.
If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.
If you are a resident of the European Union ("EU"), United Kingdom ("UK"), Lichtenstein, Norway or Iceland, you may have additional rights under the EU or UK General Data Protection Regulation (the "GDPR") with respect to your Personal Data, as outlined below.
For this section, we use the terms "Personal Data" and "processing" as they are defined in the GDPR, but "Personal Data" generally means information that can be used to individually identify a person, and "processing" generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure. We will be the controller of your Personal Data processed in connection with the Services.
If there are any conflicts between this section and any other provision of this Privacy Policy, the policy or portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following applies to you, please contact us at support@aideassistant.com.
We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our "legitimate interests" or the legitimate interest of others, as further described below.
You have certain rights with respect to your Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email us at support@aideassistant.com. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision.
The Services are hosted and operated in the United States ("U.S.") by us and our service providers, and if you do not reside in the U.S., laws in the U.S. may differ from the laws where you reside. By using the Services, you acknowledge that any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being provided to us in the U.S. and will be hosted on U.S. servers, and you authorize us to transfer, store and process your information to and in the U.S., and possibly other countries. In some circumstances, your Personal Data may be transferred to the U.S. pursuant to a data processing agreement incorporating standard data protection clauses.
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us at:
support@aideassistant.com
Testcode, Inc.
P.O. Box 454, Brooklyn, NY 11211